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TERMS OF SALE (payment)
30 days from date on the invoice (shipping date) for established accounts. Otherwise, cash or credit card payment (Visa, MasterCard, American Express) with order is required. We do charge 2% per month on the unpaid balance over 30 days. Please inquire at 1-800-661-1129 regarding letters of credit and bank transfer options.

CUSTOMER SATISFACTION
This is our main objective and if there is any problem which arised from any of our products or services, please don't hesitate to let us know. Prices subject to change without notice. Prices do not include GST, which is required on all Canadian Shipments. For shipments outside of Canada, local duty and taxes are the responsibility of the purchaser.

ACCOUNTS
We invite charge accounts with responsible parties. Requests for credit should include at least three trade references and the name and address of your bank. We are also able to handle VISA, MasterCard and American Express orders. Click here for Customer Account Application (doc format) or click here for .pdf format.

SHIPPING
As specified by the customer. Or, failing this, via the most economical route possible. We reserve the right to select method of transportation for prepaid shipments. All goods we sell are carefully selected and inspected before shipping. CARRIER IS RESPONSIBLE FOR DAMAGE AND LOSS. No merchandise can be returned without prior consent. Please contact us for a product return number. *Returned goods are subject to a 15% restocking charge.